Privacy Statement of Jet's Tours and Travel

Introduction

Jet's Tours and Travel, highly values the privacy of its customers. This privacy statement aims to inform you about how we handle your personal data, what data we collect, how we use and protect it, and what rights you have regarding your personal data.

 

1. Collected Personal Data

We collect various types of personal data, including:

- Name, address, phone number, and email address

- Payment information

- Travel preferences and special requests

- Passport information and other identification details (if required for travel bookings)

- Communication history with us

 

2. Purposes of Data Processing

We use your personal data for the following purposes:

- Processing and managing travel bookings

- Providing customer service and support

- Communicating important information about your trip

- Complying with legal obligations

- Improving our services and customer satisfaction

 

3. Legal Basis for Data Processing

We process your personal data based on the following legal grounds:

- Performance of a contract: for processing your travel bookings

- Legal obligation: for complying with legal requirements

- Legitimate interest: for improving our services and marketing purposes (only with your consent)

- Consent: when required, such as for marketing communications

 

4. Sharing Personal Data

We only share your personal data with third parties when necessary to perform our services, such as:

- Local entrepreneurs who are responsible for the execution of your booking.

- Payment service providers for processing payments

- Government authorities if required by law

 

5. Data Security

We take appropriate technical and organizational measures to protect your personal data against loss, theft, and unauthorized access. Our employees are required to handle your data confidentially and have access only to the data necessary for performing their tasks.

 

6. Retention Periods

We do not retain your personal data longer than necessary for the purposes for which it was collected or as required by law. After the retention period, your data will be securely deleted or anonymized.

 

7. Your Rights

You have the following rights regarding your personal data:

- Right to access: you can request access to the personal data we process about you

- Right to rectification: you can request correction of inaccurate or incomplete data

- Right to erasure: you can request deletion of your personal data

- Right to restrict processing: you can request restriction of the processing of your data

- Right to data portability: you can request the transfer of your data to yourself or a third party

- Right to object: you can object to the processing of your personal data